Returns & Refunds Policy At Veluminate, we want you to be completely satisfied with your purchase.

  • Returns: Items can be returned within 30 days of purchase if they are unused, in original packaging, and with proof of purchase.

  • Refunds: Once your return is received and inspected, we will notify you. Approved refunds will be processed to your original payment method within 5–10 business days.

  • Exchanges: If you need to exchange an item for a different size or type, please contact us at support@veluminate.com.au before sending it back.

  • Non-returnable items: Sale items and gift cards are final sale and cannot be returned.

Questions? Contact us anytime at support@veluminate.com.au.