Returns & Refunds Policy At Veluminate, we want you to be completely satisfied with your purchase.
Returns: Items can be returned within 30 days of purchase if they are unused, in original packaging, and with proof of purchase.
Refunds: Once your return is received and inspected, we will notify you. Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges: If you need to exchange an item for a different size or type, please contact us at support@veluminate.com.au before sending it back.
Non-returnable items: Sale items and gift cards are final sale and cannot be returned.
Questions? Contact us anytime at support@veluminate.com.au.